Welcome to TeleThai
Your Thai-speaking call assistant
TeleThai helps foreigners communicate with Thai companies, service providers or administrations, so you can get things done without the language barriers.
When simple things and everyday matters in Thailand become complex…
Utilities
Your internet provider or bank rep. asks you to call a Thai hotline
Maintenance
The landlord sends a Thai technician you can’t communicate with
Administration
Immigration asked you for a list of documents you did not understand
Housing
Electricity or water bills suddenly increase and you want to ask building management why
Mechanic
Your car mechanic explains a repair in technical terms you do not understand
Deliveries
A parcel delivery company called about customs fees but you did not get the issue
And Google Translate lets you down….
It doesn’t have to be like that…
Most foreigners in Thailand face the same issue:
They can manage daily life in English…
…until they need to deal with someone who only speaks Thai.
We are here to support you in real time.
WE’VE GOT YOUR BACK!
TeleThai makes the call for you, speaks with the service provider in Thai, asks the right questions, and reports back clearly so you can move forward with confidence.
Native Thai – English Fluent
Our staff are native Thai, with English language based international education.
Reliable
We ensure your problem is solved even if it requires several follow-ups or calls
Safe
Our agents never log in to your accounts or access financial information
Services We Offer
TeleThai helps foreigners communicate with Thai companies, service providers, and administrations when a phone call in Thai language is required.
Whether you need information, want to coordinate a service, or need clarification about a situation, we make the call, ask the right questions, and report back clearly so you can decide what to do next.
Immigration & Government Support
Deal with Thai authorities or administrations, in order to clarify complex procedures or documentations gathering.
See what’s included
- Immigration appointment call translation
- 90-day reporting call assistance
- Work permit discussion calls
- Embassy communication support
- Translation during government office phone calls
- BOI / business registration call support
- Customs clearance phone support
- Revenue department communication
- Social security administration calls
Property & Living Support
Deal with every day arrangements and logistics at your place of living in Thailand, including juristic and utility providers.
See what’s included
- Condo landlord rental negotiation calls
- Property purchase negotiation calls
- Real estate agent communication
- Rental contract clarification calls
- Utility bill dispute calls (electricity / water / internet)
- Maintenance coordination (plumber, electrician, aircon repair)
- Moving service coordination
Mechanical & Technical Visits
Communicate with Thai mechanics, technicians, and service providers for smooth technical interventions at your place of living or work.
See what’s included
- Communicating with Thai mechanics
- Car/bike repair explanation calls
- Home maintenance service calls
- Technical diagnosis clarification
- Negotiating repair quotes
- Explaining technical issues
- Scheduling follow-up technical visits
Business & Trade Interpretation
We help facilitate calls in Thai so discussions about products, services, pricing, or logistics are clearly understood by both sides.
See what’s included
- Supplier negotiation calls
- Price & contract discussion interpretation
- Trading / import-export negotiation
- Distributor agreement meetings
- Procurement calls
- Business dispute resolution calls
- Partnership negotiation
Medical & Health Communication
Communicate with healthcare and insurance providers so you clearly understand appointments, procedures, and administrative questions.
See what’s included
- Hospital appointment setting
- Insurance communication
- Medical explanation support
- Pharmacy clarification calls
- Emergency coordination assistance
Something else in mind?
If a phone call in Thai is standing between you and getting something done, tell us about it and we will let you know how we can help.
Pricing Plan
A plan for each need and everyone’s budget!
Because not everyone has the same needs, or budget, we offer 3 simple tiers to match your requirements!
Pay Per Task Tier
THB 399
one time payment
- Maximum 3 calls per task
- Real-time voice call translation
- 3-parties call possible (conf call)
- Outcome summary at end of the call
See task examples
- Call Thai administrations to get information
- Call telecom operators to fix issues
- Banks transactions disputes
- Utilities billing disputes enquiries
- Enquire for technical service pricing
- Live translate during technician visit
- Live translate real estate agent meeting
- Live translate landlord / juristic meeting
- Etc… (contact us to discuss your needs)
VA – Pay Per Project Tier
THB 1499
one time payment
- Advanced task handling / Research & Report
- Identify options & recommend
- 3 parties call possible (conf call)
- Outcome summary with written report
See project examples
- Get quotes from several movers providers and make appointments
- Get quotes from several technical providers and make appointments
- Internet / Phone packages comparisons and coordinate installation
- Contact banks about service eligibility and issues handling
- Quotes & pricing negotiations with Thai suppliers
- Coordinate tasks between several parties
- Etc… (contact us to discuss your needs)
VA – Pay Per Month Tier
Price on demand
monthly fee (min. 1 month)
- Virtual personal assistant
- Same day support
- Phone & email calls / projects reports
- Contact us for scope and pricing
See examples
- Anything included in pay per call plan
- Anything included in pay per project plan
- Contact us to discuss requirements and volume to receive a custom quote
Common questions
Frequently Asked Questions
Is TeleThai a call center?
No. TeleThai is not a traditional call center.
We provide on-demand communication support for foreigners who need help making calls in Thai. Instead of handling large volumes of customer service calls, TeleThai focuses on individual requests, helping you communicate with Thai companies, service providers, or administration when a conversation needs to happen in Thai.
You tell us who needs to be contacted and what you want to know, and we handle the call and report back clearly.
Can TeleThai negotiate on my behalf?
TeleThai can help facilitate communication and clarify terms during conversations. However, final decisions and agreements always remain with you.
Will I know exactly what was said during the call?
Yes. After the call, TeleThai provides a clear summary of the conversation and the information obtained. Some plans also include full reporting by email so you can keep track of all the information collected.
Can TeleThai join a call I am on?
In some cases, TeleThai can join a call to help facilitate communication between you and the Thai speaker. In this case, you will need to add our agent to your existing call. Communication cost is borne by the client.
Can TeleThai provide financial, medical or legal advice?
No. TeleThai agents facilitate communication, can do research (based on service tier) and provide general information, but do not provide professional advice.
For legal, medical, or financial guidance, you should consult a qualified professional.
We can help you find qualified specialists if required.
Does TeleThai access my bank account or private credentials information?
No. TeleThai never requests or handles sensitive information such as passwords, PIN codes, or banking credentials. If you would like us to help translating a banking, insurance or financial service call, you will need to enter or confirm your credentials first before adding our agent to the call.
What if more than 1 call is required to solve my issue?
For most requests, TeleThai focuses on completing the task, not counting the number of individual calls.
A standard task includes calls and reasonable follow-ups needed to obtain the information or coordinate the request.
For the Pay Per Task Tier, we have set a “3 calls maximum fair usage policy” per task.
If we believe a request will require multiple calls, extended discussions, or ongoing back-and-forth exchanges with different parties, we will let you know in advance and suggest upgrading the request to the Project-based Tier before starting.
This ensures you know the scope and cost upfront while allowing us to handle more complex situations properly.
Still have questions?
If you have specific questions or would like a custom quote based on your exact requirements, we are happy to have a call or email exchange with you first.